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Data-driven Decision Making
Customized CRM software goes beyond a mere tool; they transform into a savvy business partner driving your enterprise toward its next phase of growth. Our intricately crafted CRM software solutions enhance your business operations, revolutionize customer service, and nurture enduring relationships with your customers.
As a leading CRM development company, Arobit helps multinational corporations in crafting, transitioning, and embracing tailored CRM solutions. Harness customer data effectively, enhance retention rates, and streamline internal communication — all seamlessly integrated within a singular interface.
As an established bespoke CRM development firm, we assist businesses in expanding their horizons and optimizing the advantages of tailored client management software.
Data-driven Decision Making
Enhanced User adoption and satisfaction
Informed Decision-Making
Advanced Prediction Capability
Smarter Lead Management
Detailed Customer Insights
Unleash your business's potential with our custom CRM development services. Look beyond mere data collection; imagine the transformative features that propel your success. Are you prepared to transform your CRM aspirations into tangible results?
Collect leads from various sources, assign them to team members, and oversee the different stages of lead closure.
Seamlessly integrate your CRM with every lead generation channel, removing the need for manual lead registration and refining the lead capture process.
Enable inbound call routing, schedule outbound calls, and record for analysis and service improvement.
Monitor your team's performance, utilize geo-location data, and boost efficiency with enhanced analytics.
Create a customer-focused hub for swift solutions to common issues, alleviating the burden on your customer service staff.
Maintain a range of order fulfillment scenarios, enhance order accuracy, manage accurate statistics, and keep your customers updated with order transitions.
Utilize customer feedback to iteratively enhance products, services, and customer interactions, showcasing dedication to customer satisfaction and loyalty.
Leverage customizable dashboards and analytics to track KPIs, identify trends, and align your strategies with business goals for sustained growth and success.
You might discover the built-in features of CRM platforms to be overwhelming. We propose customizing your CRM's functions and interface to reduce the learning curve for users and enhance the system's adoption.
You excel in every aspect of nurturing customer relationships, leading to increased lead conversion rates, quicker customer service issue resolution, and more.
With a fully customized CRM, you can expand your team without worrying about soaring subscription costs.
Access new features as needed, not at the mercy of platform upgrades dictated by vendors.
Every business is unique. So are every company’s needs and objectives. Tailored CRM software development aligns with your business needs, seamlessly integrating into your workflows and ecosystem with high compatibility. On-demand CRM structures offer flexibility and support business expansion through effortless scalability.
Crafting a bespoke client management system ensures a solution that caters precisely to your needs, internal security protocols, and industry standards.
We at Arobit, offer robust and scalable custom CRM solutions that cater to a broad spectrum of industries, taking into account unique business models, market dynamics, and customer behaviors in diverse versions for your specific business needs.
We develop custom manufacturing CRM solutions designed to streamline sales, distribution, and after-sales service for industries such as auto components, electronics, textiles, leather goods, furniture, chemicals, plastics, metal fabrication, and packaging. Our systems provide advanced lead and territory management, CPQ and quote approvals, and forecasting tools for sales teams. Post-sales service is simplified with warranty management, AMC contracts, spare parts requests, and field-service applications with route planning and geo check-ins. Distributor and retailer portals allow seamless access to order history, promotions, and claims, while integration with ERP/MRP, inventory, and IoT logs ensures real-time visibility into stock and delivery. The result is shorter sales cycles, faster service closures, and stronger dealer and distributor relationships.
We design tailored CRM/ATS platforms for HR Management (Recruitment & Staffing) teams, including recruitment agencies, RPOs, and in-house HR departments, to simplify candidate management and improve hiring outcomes. From capturing applications across job boards, referrals, and LinkedIn to building talent pools and moving applicants through customized pipelines, our solutions cover every stage of recruitment. Features include interview scheduling, structured feedback collection, offer and joining management, and automated updates through email, SMS, and WhatsApp. For staffing agencies, client account and requisition management, SLA monitoring, and billing workflows are fully supported, while in-house teams gain clarity on workforce planning and approvals. Integrations with calendars, video interview tools, background checks, HRIS, and payroll systems ensure smooth handovers. The result is reduced time-to-hire, improved candidate experiences, and a better employer-brand reputation.
We create healthcare CRM solutions tailored for hospitals, clinics, diagnostic chains, pharma distributors, and healthtech platforms. Patient and doctor portals, referral management, and outreach campaigns strengthen engagement, while automated reminders, follow-ups, and care-path notifications reduce missed appointments. For commercial and pharmaceutical teams, features include territory planning, MR field-force apps, call scheduling, sample tracking, and KAM workflows. Integrated service desks handle tickets, authorizations, and escalations with SLA-based monitoring. Seamless integration with EMR/EHR, LIS/RIS, pharmacy, and ERP systems provides a unified view of patients, providers, payers, and partners. These solutions enhance patient retention, ensure compliant communication, and increase lifetime value across the healthcare ecosystem.
Our CRM solutions for the food & beverage industry are designed for QSR chains, cloud kitchens, fine-dining restaurants, cafes, and distribution networks. Guest profiles are unified across POS, websites, apps, and aggregator platforms, enabling personalized loyalty programs, coupon campaigns, and NPS feedback loops. Franchise management features include store onboarding, audits, compliance tracking, and campaign performance measurement. For distribution and HORECA operations, field-sales apps enable outlet visits, collections, and merchandising with photo validation. Integrations with POS, OMS, inventory, and delivery systems ensure real-time service recovery and promotional campaigns. These solutions lead to higher repeat orders, improved outlet compliance, and stronger customer loyalty.
We build custom CRM platforms for e-commerce & D2C brands, e-commerce retailers, and marketplace sellers to centralize customer interactions and strengthen retention. Features include abandoned cart recovery, replenishment alerts, cross-sell and win-back journeys, and personalized campaigns via email, SMS, and WhatsApp. Service teams benefit from an omnichannel helpdesk with SLA-based workflows, knowledge bases, and automation, while sales teams can manage subscriptions, B2B inquiries, and affiliate networks. Integrations with Shopify, Magento, WooCommerce, marketplaces, OMS/WMS, and analytics platforms deliver full visibility of customer lifecycles. Businesses achieve higher conversion rates, improved customer retention, and optimized acquisition costs.
For companies in professional services, such as IT service providers, consulting firms, agencies, and legal/accounting practices, we deliver CRM solutions that simplify client engagement and project transitions. Our systems support account planning, pursuit management, proposals, CPQ, and contract execution with integrated e-signatures. Once deals are closed, delivery handoffs include project milestones, time and expense tracking, and CSAT/NPS management. Features such as relationship maps, reference libraries, and renewal playbooks strengthen client retention and expansion. With seamless integration to project management, ERP, and invoicing tools, firms gain a complete “lead-to-cash-to-care” view, improving forecast accuracy, proposal turnaround, and client satisfaction.
We build CRMs tailored for the transportation & logistics sector, including freight forwarders, 3PL providers, couriers, and trucking companies. Sales pipelines manage RFQs, rate-card contracts, and opportunities by lane, weight, or mode. Field representatives benefit from geo check-ins and planned visits, while customer portals provide instant access to quotes, bookings, shipment tracking, claims, and proof-of-delivery. Service desks manage exceptions with SLA-based workflows, alerts, and escalations. With integrations into TMS, WMS, telematics, GPS, and invoicing systems, organizations gain real-time visibility across sales, operations, and service functions. The outcome is faster quote turnaround, improved win rates, reduced service exceptions, and enhanced on-time delivery performance.
We create CRM platforms for the real estate sector, including developers, brokers, and channel partners, to centralize sales and post-sales processes. Features include unit availability, dynamic price lists, offers, and flexible payment plans, with automated lead assignment by project, territory, or source. Site visits are scheduled with reminders, while partner management modules handle deal registration, payout automation, and performance tracking. Buyers benefit from digital brochures, online documents, and e-signature workflows for seamless closures. Dashboards provide source-wise ROI analysis, sales aging, and collection insights. Integrations with websites, portals, ERP, and accounting systems ensure a complete buyer journey.
We deliver CRM solutions for the hospitality & tourism industry, including hotels, resorts, travel agencies, and tour operators, designed around guest engagement and service quality. A 360° guest profile maintains history, preferences, and contracts, while features such as MICE pipeline management, package building, and upsell/cross-sell campaigns drive revenue. Automated pre-arrival, in-stay, and post-stay communications, along with service request and feedback tracking, ensure exceptional guest experiences. Travel CRMs include itinerary planning, vendor settlements, and agent performance monitoring. Integrations with PMS, POS, channel managers, OTAs, and payment platforms ensure smooth operations. These solutions help boost RevPAR, strengthen loyalty programs, and deliver faster service recovery.
Our education-focused CRM solutions support schools, colleges, universities, and edtech platforms in managing student and parent relationships. From capturing leads via ads, fairs, and referrals to scheduling campus visits, interviews, and enrollment processes, every stage is streamlined. Automated nurturing workflows deliver fee reminders, placement updates, and academic notifications via email, SMS, or WhatsApp. Parent and student portals provide access to application statuses, documents, and support services. Integration with LMS, finance, and examination systems ensures seamless handoffs between admissions and academics. Institutions gain higher inquiry-to-enrollment conversion, improved communication with stakeholders, and better visibility into marketing ROI.
We are dedicated to providing you with CRM development services that are unparalleled in the realm of customer relationship management
We believe every business has distinct needs. Emphasizing this, we build custom CRM solutions that align perfectly with your enterprise structure, processes, and objectives rather than enforcing rigid solutions.
We stay at the frontier of technology. Harnessing cloud computing, AI, machine learning, and more, we ensure our CRM solutions push boundaries and stay future-ready.
40+ customized CRM projects and industry experience spans various sectors including retail, healthcare, manufacturing, and real estate. This gives us the versatility to understand and handle unique industry challenges effectively.
Rather than selling services, we focus on delivering solutions that yield measurable results, drive business growth, and increase customer engagement.
We understand that the journey doesn't end at CRM deployment. Our round-the-clock support ensures smooth functioning and helps you overcome any challenges swiftly.
Arobit is a mobilizable Software Development Agency with a remarkable list of 800 clients' achievements across the globe.
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Real-time ERPs,CRMs, and Mobile Applications live in the market
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Proven Yearsof Expertise with 96% retention rate
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Countries globally,to which Arobit has successfully exported software
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Industry specificin-depth knowledge
Our development process is tailored to your specific requirements, incorporating top Agile methodologies and user needs every step of the way, making us a leading CRM software development company in India.
We have been working with Arobit since 2022 for a custom ERP Software for my flour mill. I wanted everything to be automated with the least manpower. Arobit understood the solution and they implemented everything.
So I am very grateful to Arobit for catering to my needs and developing the software as I required.
It has been a real pleasure working with Arobit. What I really like about Arobit is, they have a great attention to detail, they go out of their way to understand what our real problem is and also at the same time provide us with a solution for that matter.
A proficient and driven young team excels in delivering high-quality, cost-effective solutions. Meticulous in their work, they blend creativity with efficiency. Wishing them continued success and anticipating fruitful collaborations on multiple assignments with Acquist.
Arobit truly stands out as an incredibly dynamic and client-focused web solution company. Their patient understanding of our vision and precise delivery in alignment with it have been invaluable. Sending the entire Arobit team my best wishes for continued success.
Custom Customer Relationship Management Software requires an upfront investment, but its lasting advantages typically surpass the expenses. Tailored solutions are crafted to suit your business requirements precisely, enhancing efficiency and scalability.
The Costs are typically ranging from $6000 to $100000.
The timeframe for constructing a CRM system from the ground up varies based on different factors, like the extent of features, level of customization, and integration needs. The best travel CRM journey includes phases such as planning, design, development, testing, and deployment.
The duration of the project is influenced by various factors, including:
A CRM solution is indispensable for sales, service, and customer communication in both large enterprises and startups. By centralizing customer profiles and ensuring easy access, CRM facilitates data-driven decision-making, streamlines sales and marketing processes, and boosts customer satisfaction.
While some small companies might view CRM as an unnecessary expense, the availability of cost-effective CRM options with per-user pricing allows startups and small businesses to prioritize customer success without straining their budget.
By entrusting CRM services to an experienced provider, companies can access specialized expertise not always available in-house, leading to smoother implementation and enhanced efficiency.
An external crm software development company can accelerate project completion, and adeptly handle risks and issues, ultimately lowering implementation costs. Furthermore, a third-party IT team provides scalability, especially with a pool of CRM specialists, enabling swift adjustments in project scope or post-implementation support negotiations.
Securing customer data in our custom solutions is paramount for contact management software. Following industry best practices, we integrate strong encryption methods to protect sensitive information. Our approach includes strict access controls, routine security audits, and staying updated on the newest security standards.
We don't simply say that we have a top-tier clientele, we mean it. Take a look at some of the top brands, social communities, and app stores, we have worked for.
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